Shipping Policy
At Classy Rent House, we aim to make your rental experience smooth and convenient. This Shipping Policy explains how we handle the delivery and collection of rental outfits.
1. Delivery of Rental Outfits
We offer delivery of rental outfits to the address provided at the time of booking. Customers are requested to provide a complete and accurate delivery address and contact number.
2. Delivery Timeline
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Rental outfits will be dispatched according to the date selected during booking. We aim to ensure that your outfit reaches you on time before your event.
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Delivery times may vary depending on the location and availability of the outfit.
3. Delivery Charges
Delivery charges may apply depending on the delivery location and rental order. Any applicable charges will be communicated to you at the time of booking.
4. Delivery Address
Please ensure that someone is available to receive the outfit at the provided address. Classy Rent House is not responsible for delays caused by an incorrect address, unavailable recipient, or failure to respond to delivery calls.
5. Outfit Inspection
Customers are advised to check the outfit immediately after receiving it. If you notice any major issue, damage, or incorrect item, please contact us as soon as possible before wearing the outfit.
6. Delayed or Missed Delivery
While we make every effort to deliver orders on time, unforeseen circumstances such as traffic, weather, technical issues, or courier delays may occasionally affect delivery times.
We will make reasonable efforts to keep you informed in case of any significant delay.
7. Return Collection
After the rental period ends, the outfit must be returned according to the agreed return date and instructions provided at the time of booking. Pickup arrangements may be available depending on your location and booking.
8. Customer Responsibility
Customers are responsible for providing accurate delivery details and being available to receive the rental outfit. Any additional delivery or pickup attempts caused by incorrect information or unavailability may incur additional charges.
9. Contact Us
For questions regarding delivery, pickup, or your rental order, please contact us:
Classy Rent House
Email: classyrenthouse@gmail.com
Phone: +91 98765 43210
Address: Bengaluru, Karnataka